The woman who suddenly needed his help was his wife, Michelle. Charles and Michelle were on their way to the hospital when Michelle, about to have their 2nd baby, realized she was going to have the baby at that instant. Terrified, Charles pulled over and called 911.
The 911 operator calmly talked Charles through the delivery. Most people would have been able to relax once the baby was delivered; however, baby Lucas was born with the umbilical cord wrapped around his neck. He wasn’t breathing. Michelle remained calm and the dispatcher talked Charles through unwrapping the umbilical cord and performing CPR on his tiny son. After about 30 seconds, Lucas finally took his first breath.
Two and a half years later, Michelle and the dispatcher are friends. Their sons go to the same preschool. Charles and Michelle are constantly reminded of the day Lucas was born whenever they drive past the scene. They both feel butterflies in their stomachs. Charles says they go to regular therapy sessions to manage the ongoing anxiety because Michelle nearly panics every time an ambulance passes. Charles has to remind himself it wasn’t a dream.
Charles said he did not panic because his wife’s “steel nerves” and the calm voice of the 911 dispatcher. When the paramedics arrived on the scene, Charles was greeted by his old preceptor from his paramedic internship (8 years earlier). Also on the scene was the fire captain who is a long time family friend. The captain, paramedic, and 911 dispatcher all won an award from Santa Cruz County for call of the year.
To read more about this call, please visit the article from KSBW8 news, click here.